Don’t feel alone ,need support? we are just a ping away ...

We offer technical and functional support via...

Live chat

email and phone

24*7 Support

The 24x7 Bookeex support is the first point of contact for many, and our support personnel are at your service 24 hours a day throughout the year. Our full fledged support center not only provides assistance with troubleshooting, training and implementation but also client requested enhancements and upgrades as per SLA level contract.

Customer can access support via following options

Live chat

When you first signed up with our live chat support you probably thought (and many do still think) that the application just offers live chat with our support executive, though we have a fully-fledged, Multi-site ticketing system built right in. A support executive (L1) can covert your chat/Queary as ticket to our technical support team (L2 ).

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Email support

A dedicated support email address is a good way to keep track of incoming queries. For example, you can send support queries to Bookeex at support@bookeex.com and it will automatically create an issue ticket in our system.

support@bookeex.com

Implementation and customer on-boarding process

Our online on-boarding program is designed to provide professional and focused service to our clients that includes online configuration of your hotel data with Bookeex PMS solution followed by the implementation and free online on boarding training as many time as you need with no cost.

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Online demo

You can get a more customized one-on-one online demonstration of our all product with our support executive anytime.

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Whatssapp support

Exclusive to our partners and clients all around the world, we also communicate and provide technical support via popular phone messaging application like whatsapp .

Whatsapp Here 8017730566

Video demonstration

We have bunch of Video Demonstration for all module and function , You can get access all of those from customer portal .

Videos Here